ANADORISThe options
Properties generally choose between small single-use bottles placed in each room, wall-mounted or countertop dispensers filled from larger refills, or a mix of the two. Each changes cost, housekeeping routines, guest perception and waste.
| Single-use bottles | Wall dispensers | |
|---|---|---|
| Guest perception | Familiar, can feel generous, take-home value | Can read as modern and responsible, or as basic if the look is poor |
| Cost per guest | Higher per stay | Lower per stay after the fixture cost |
| Housekeeping | Replace or top up per room | Refill from larger containers, check fixtures |
| Waste | More small plastic items | Fewer, but still depends on the refill supply chain |
| Hygiene perception | High: sealed per guest | Needs tamper-resistant fixtures and a clear cleaning routine |
| Brand expression | Full bottle design and label | Fixture design and label panel |
Where each format works best
- Luxury and resort properties often keep bottles, because guests expect them and the take-home value reinforces the brand. Larger bottles with pumps are a middle path.
- Business hotels and serviced apartments often suit dispensers, where long stays and cost control matter.
- Gyms, spas, hospitals and workplaces usually benefit from dispensers, because use is frequent and consistency matters more than gifting.
Regulation and guest expectation
A growing number of regions are restricting small single-use plastics, and many travellers now notice them. Check the rules where you operate and where your guests come from. Whatever you choose, tell guests what you are doing and why. A short card in the bathroom explains the choice better than silence.
A practical way to decide
- Count nights per year and compare the cost per stay for both formats over three years, including fixtures and labour.
- Check housekeeping time per room for each format with your own team.
- Ask a sample of guests, or review feedback, about how each feels in your category.
- Pilot one floor or one property before rolling out across the group.
STAY by Anadoris supplies both formats, with fragrance, labels and packaging made to carry your name. Visit staybyanadoris.com to see the range.
Frequently asked questions
Are wall dispensers more sustainable than small bottles?
They usually reduce small plastic items, but the full picture also depends on refill packaging, transport and how often fixtures are replaced.
Do guests dislike dispensers?
It depends on the property. They are widely accepted in many categories, but luxury guests often expect bottles. Fixture quality and clear labelling make a large difference.
Can a hotel use both formats?
Yes. A common approach is dispensers in showers and a small take-home set on request or in higher room categories.
